Frequently Asked Questions
What is your Shipping Policy?
We offer FREE shipping on USA and Canada orders over $50!
Where can I found tracking information?
Your tracking number will be automatically emailed to you when your order is shipped. This is generally between 1-3 days after you place your order. Please note this may be longer during busy periods.
What are the typical shipping times for Explore Gears products?
USA: 3-15 business days
Canada: 7-18 business days
Does Explore Gears products ship internationally?
We currently ship to the USA and Canada from this store.
The tracking states my order was delivered, but I haven't received anything. What should I do?
It’s common for the tracking to indicate delivery while the parcel is en route. Please allow an additional 2-3 days. If you still haven’t received your order, contact us at [email protected]
Contact us
Still Have Questions?
WhatsApp: Message us anytime
2525 Arapgahoe Ave, Unit E4, PMB 254, Boulder, Colorado, 80302
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Drop us a email anytime!
Make an Online Enquiry
Send us a message and we’ll get back to you as soon as possible.
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